This policy explains how cancellations and refunds are handled for TraviproCRM subscriptions.

This Refund & Cancellation Policy applies to all users of TraviproCRM, a service operated by Digiml Consulting LLP. By subscribing to our paid plans, you agree to the terms outlined below.

1. Subscription Types

Free Plan

TraviproCRM offers a Free plan with limited features. Since no payment is collected, no refunds apply.

Paid Subscriptions

Paid plans are billed monthly or yearly based on your selection. All payments are processed securely through our payment partners.

2. Cancellation Policy

• You may cancel your subscription anytime from your dashboard or by contacting support.
• Your plan remains active until the end of the current billing period.
• No further charges are applied after cancellation.

3. Refund Policy

As TraviproCRM is a digital SaaS product providing immediate access to features, refunds are generally not provided.

Refunds may be considered only under these circumstances:

• Duplicate payment made in error
• Incorrect amount charged due to a technical issue
• Service not activated due to a system fault

4. Refund Requests & Plan Changes

Refund Request Process

To request a refund, contact our support team within 7 days of the transaction with payment details and the reason for the request.

Approved refunds are processed to the original payment method within 7–10 business days.

Plan Changes & Upgrades

You may upgrade your plan at any time. Upgrade charges apply immediately.

Downgrades take effect at the next billing cycle.

5. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this policy or your subscription, please contact us:

• Email: care@traviprocrm.com
• Phone: +91-9560433318
• Address: B-112, 2nd Floor, Alliance Tower, Sector-64, Noida, India